Marketplace Solutions & Automatic Response System
Provide 24/7 automatic and smart responses to customer questions on Trendyol, N11, Hepsiburada and other marketplaces. Boost your marketplace ranking with automatic replies!
Automatic Replies to Marketplace Questions
Provide 24/7 automatic and smart responses to customer questions on Trendyol, N11, Hepsiburada and other marketplaces.
Trendyol Auto Reply
Product questions and delivery info
Automatically analyze all incoming customer questions on Trendyol and instantly reply about product features, stock availability, and shipping information. The system tracks product details and inventory data in real time to provide accurate information.
N11 and Hepsiburada Integration
Multi-marketplace management
Manage multiple marketplace accounts from a single platform and respond to all incoming questions centrally. Integrated with each marketplace's API for synchronized data sharing.
Boost your marketplace ranking and increase your sales
With DialogTab, you can manage all customer questions from platforms like Trendyol, N11, and Hepsiburada from one place. Rise to the top of marketplace algorithms by providing fast and accurate responses.
Fast Response Times
Increase customer satisfaction and boost your marketplace ranking by providing automatic customer replies within 10-15 seconds.
Marketplace Algorithm Support
Rise to the top of ranking algorithms with fast replies. Increase your sales conversions.
Multi-Platform Management
Control all marketplaces from a single panel and increase your operational efficiency.
Smart Question Categorization
The AI-powered system categorizes incoming customer questions into product features, shipping status, return conditions and more, providing consistent responses.
Smart Question Analysis
AI technology categorizes customer questions and automatically generates the most appropriate response. Recognizes question types to deliver customized replies.
Instant Response
Automatically respond to incoming questions within an average of 10-15 seconds, increasing customer satisfaction and helping you rise to the top of marketplace rankings.
Marketplace Performance Tracking
Get separate performance reports for each marketplace to track your response times, customer satisfaction rates, and sales conversions.
Multi-Store Management
Manage multiple marketplace stores from a single DialogTab account. Assign separate teams for each store.
Real-Time Synchronization
Stock, price, and order status information is instantly synchronized across all marketplaces.
Marketplace-Based Team Assignment
Assign specialized teams for each marketplace. Automatically route customer questions to the right team.
How It Works
Set up your marketplace automatic response system in minutes.
Connect Your Marketplace Accounts
Securely connect your Trendyol, N11, and Hepsiburada accounts to DialogTab.
Set Up Response Templates
Create automatic response templates for product, shipping, and return categories, and configure the AI system.
Activate the Auto Response System
Launch the smart question analysis and automatic response system, and track your performance.
Continuously track your performance
Track which products receive the most questions and your customer satisfaction rates. Use A/B testing to try different response types and determine the most effective communication strategy.
Customizable Response Templates
Create response templates that match your brand's tone and communication style. Define custom response formats for each product category.
- Brand voice-matched tone
- Category-based templates
- Consistent customer experience
A/B Testing
Test different response types to determine the most effective communication strategy and continuously optimize.
- Response type tests
- Communication strategy optimization
- Performance comparison
Sales Conversion Analysis
Track the conversion rates of customer questions to sales and determine which responses are more effective.
- Conversion rate tracking
- Sales performance analysis
- ROI optimization
Frequently Asked Questions
Which marketplaces can I integrate with?
DialogTab currently integrates with Trendyol, N11, Hepsiburada, and other popular marketplaces. New marketplace integrations are continuously being added.
How does the automatic response system work?
AI technology analyzes customer questions and categorizes them into product features, shipping status, return conditions, and more. It uses prepared templates for each category to deliver consistent and professional responses.
What is the response accuracy rate?
Our system has a 95% accurate response rate. AI-powered question analysis correctly categorizes customer questions and automatically generates the most appropriate response.
How fast are automatic responses?
Incoming questions are automatically responded to within an average of 10-15 seconds. These fast response times help you rise to the top of marketplace algorithms.
Is there setup and integration support?
Yes, you can create your account and explore all our features right away. Setup and integration support is included.
Need a Custom Marketplace Integration?
Need an integration beyond the supported marketplaces? Our team can develop a custom solution for you.
Contact Our TeamTry Our Marketplace Solutions Now
Explore all our features now. Setup and integration support included.